Reviews

Wagner Family Dentistry Reviews
12625 NE 173rd Place, Woodinville, WA 98072
4.9 / 5
based upon 163 reviews.
Posted On: 04/28/2022 I have been coming to this clinic for 20 years.The entire Clinic staff is always very friendly and welcoming.
Since Dr. Wagner‘s arrival, the technological updates have made the clinic more efficient and allowed more involvement with the patient In their care.
Any evaluations are reviewed at the time of the visit. Treatment recommendations are explained in detail.
I will be continuing my dental care here for at least the next 20 years. David H google Logo Google Review
Posted On: 04/28/2022 They do scam to charge you high bills! Asked about estimate couple times, never got one, they charged insurance the entire year amount $1200 for just fillings. I've got a bill for over $1500 on top of full insurance payment. When called their office they denied that I've asked for estimate. My fault that I didn't get the estimate in paper before they did the fillings. But I was assured by the staff that they will let me know if there will be any charges. Uses unfaire practice. The dental hygienist lady that did cleaning was super good. J&T M google Logo Google Review
Posted On: 04/20/2022 Dr. Wagner and his toothsome staff take such good care of me that I generally walk out without having to shell out for expensive procedures. B G google Logo Google Review
Posted On: 04/06/2022 Very efficient and kind, explained procedures and made me feel welcome. Barbara P google Logo Google Review
Posted On: 04/06/2022 Awesome place! Brandi is a fantastic hygienist, does a great job cleaning my teeth, fun to chat it up with. Dr. Wagner is the best, I’m very glad I found his dentist to work with. I also like he sponsors the local little league! Do yourself a favor and go see this guy! Adam J google Logo Google Review
Posted On: 03/30/2022 I am always pleased with the care and gentleness of my treatment. Margie S google Logo Google Review
Posted On: 03/30/2022 Dr. Wagner has modernized almost everything in the office. His staff are accommodating and do impeccable work. Six stars if I could; highly recommend if you're looking for regular dental care close to home. Paul D google Logo Google Review
Posted On: 03/23/2022 Brigid B google Logo Google Review
Posted On: 03/21/2022 What a great experience! The entire staff is friendly from the time you walk in the door to the time you leave. The vibe of the practice is positive and upbeat. Dr. Wagner’s positive attitude reflects upon his entire staff and trickles down to the patients. An enjoyable experience to say the least. I wish I could rate this more than 5 stars! Nathan S google Logo Google Review
Posted On: 03/21/2022 Leah W google Logo Google Review
Posted On: 03/07/2022 Very helpful there equipment is top of the line very gentle and very professional really recommended Ruvem Z google Logo Google Review
Posted On: 02/22/2022 Great dentist! Dr.Wagner is fantastic. I have been going here for over 5 years. Friendly and very knowledgeable Hygienist’s . Kind and welcoming front desk. Robbi Ann G google Logo Google Review
Posted On: 02/02/2022 Katelin G google Logo Google Review
Posted On: 01/25/2022 Just an all around GREAT TEAM that puts out the information you need to make the right choices for your dental needs without any confusing needless info. Very friendly office staff. Carl W google Logo Google Review
Posted On: 01/25/2022 Kramer Wagner has been nothing short of amazing! The place from start to finish makes you feel warm and welcome. Glad to be in such great hands. Tyler S google Logo Google Review
Posted On: 01/20/2022 Extremely impressed by how knowledgeable the hygienist is, and friendly. Dr. Wagner is friendly, funny and very talented. I know my teeth are in the best hands. Deb P google Logo Google Review
Posted On: 01/19/2022 First visit today for a cleaning, all the staff are very friendly & the Dr. Pleasantly surprised me with an option to avoid gum surgery! Looking forward to my new dental experience! Kari B google Logo Google Review
Posted On: 01/19/2022 Stefanie H google Logo Google Review
Posted On: 01/15/2022 Dr. Wagner and his team are incredibly professional, thoughtful, and thorough. Also, everyone there, from the doctor to everyone else in the office has a very warm and human approach. I know my teeth's health is in exceptional hands. Nick D google Logo Google Review
Posted On: 01/12/2022 Devyn N google Logo Google Review
Posted On: 12/29/2021 I went for A cleaning this morning at eight the dental hygienist was the friendliest and efficient hygienist I’ve had, her name is Brandi. I highly recommend her!
Dr. Wagner told me I needed to come back to have a crown done for a tooth with an old filling. My dental insurance was ending at the end of the month so they called me when someone cancelled.
Dr. Wagner and his assistant, Toni were wonderful I highly recommend this dental practice walked out of there with teeth cleaned and a new crown on one day.
They truly take patient comfort seriously.

Update: I just had a filling done and it was quick and painless. Best Dentist office I have ever had! Kim V google Logo Google Review
Posted On: 12/22/2021 My visit for a cleaning was pleasant, personable and gentle!!! Gerald N google Logo Google Review
Posted On: 12/13/2021 My visit to Dr Wagner’s office was a pleasant experience, considering I was having dental work done! His staff if great Brenda V google Logo Google Review
Posted On: 12/09/2021 Dr. Wagner and his staff are wonderful. For me, it is never a peaceful visit to the dentist. LOL But the level of care, concern, expertise, kindness, and professionalism sure helped to minimize my lifelong dental procedure anxiety. I am so pleased that Dr. Wagner and his staff are who I turn to for all of my dental care.

06/03/2024 - An update to my previous review. Let me first say that the dental hygienist team always is professional, friendly, communicative and supportive. They are all the things that I mentioned above. I don't take issue with Dr. Wagner either, I just don't see him for the same length of time. My experiences over the last several years have been positive ones. My issue is with the front office staff. I don't know their names, except for Sarah, and honestly most of the time there isn't a problem. They are kind and friendly and helpful until you have to cancel an appointment. I know their policy and support it, however operationally they have no mechanism for cancelling an appointment when their office is closed. They can set their hours however they wish, that isn't the issue. I just want a way to cancel an appointment without being threatened or shamed. I am very sensitive to other's time and as I said support their policy, but I don't understand the horrible treatment when something out of your control takes place and you have to cancel. It is not my fault that they don't manage their message system until they are in the office. That is their operational failing. This has happened twice. In both instances it was because I was ill. I could have come in this last time (a few days ago), but I had a very bad cold and was coughing constantly. Having a cleaning and then filling repair wouldn't have worked. I am a reasonable person and thought I was being conscientious and respectful. Unfortunately I wasn't treated with the same regard. Today I went into the office for my cleaning (not coughing much anymore) and I shared with the hygienist that I was thinking of not coming back because of how I was treated. The only reason I shared was because of the filling work that still needed to be done. The front office must have heard because when I left, they wouldn't schedule my next appointment and were let's just say sarcastically sweet. One of them I didn't even know, but she apparently knew me. I hadn't made up my mind about leaving until that moment. I really appreciate Dr. Wagner and his hygienist staff, so it is a shame. When Dr. Ryan sold his practice to Dr. Wagner I was hopeful. Dr. Ryan's staff NEVER would have treated me the way the front office treated me. Fix your operational procedures around cancellations when you are not available to take a call. That would help people like me who try to be responsible.

UPDATE 06/20/2024
Quick update. I was fortunate enough to receive a call from one of the owners of this business and we had a good conversation about what took place. She was incredibly kind, humble and apologetic. She also shared what they are doing to improve the operational systems to accommodate last minute 'emergencies' that can happen in life. I felt they listened and have worked hard to improve. I have no issue continuing with Wagner Family Dentistry. Thank you Rachel! Karen A google Logo Google Review
Posted On: 12/09/2021 This care team is the best! They truly care about your dental care with outstanding teaching, empathy and skilled treatment working towards the best outcomes.
I would definitely recommend Dr. Wagner and his team to anyone who wants excellent dental care. Two thumbs up!! Charlotte D google Logo Google Review
Posted On: 12/06/2021 My experience at Wagner Family dentistry was great! I had Brandi as my dental hygienist and she was so great! Very detailed with cleaning my teeth, walked me through everything she was doing, and incredibly friendly to chat with! She put me at ease throughout the whole process. Then Dr. Wagner came in and I had the same experience. Incredible friendly, good attention to detail and was easy to chat with. Loved the staff, the service, and everything in between. Highly recommend if you are in search of a dentist! Lindsay R google Logo Google Review
Posted On: 12/06/2021 This has to be the most amazing dental practice I've ever been to. Every time I walk in, I'm greeted by name, the staff are all incredibly friendly, and they always take the time necessary to ensure I'm satisfied. I'll be bringing my family in to see Dr. Wagner every time! Greg T google Logo Google Review
Posted On: 12/01/2021 Thank you very much for your quick repair of my broken tooth. Dr Wagner and his staff are awesome. Special shout out to Toni. You guys are the best! Fred M google Logo Google Review
Posted On: 11/30/2021 Charles M google Logo Google Review
Posted On: 11/25/2021 Very friendly staff very professional, Doctor Wagner is great C G google Logo Google Review